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Terms
of Service
Delivery
Time
Most orders are delivered (if in stock) within 2 weeks from when
the order is placed. Any exceptions to this will be listed on
each individual product page. If the item is out of stock, and
may need additional time, you will be notified. Custom orders
may require additional time, which is specified on each individual
product page.
Return/Exchange/Cancellations Policy
If after receiving your order, you find it does not meet your
expectations, you have 30 days from the point of purchase to return
it in its new condition and original packaging for an exchange
or refund. Although very unlikely, if you receive damaged items,
you must notify us within 7 days after receiving the merchandise.
We will credit you for the value of the merchandise or offer you
an exchange; round trip freight must be at your expense. Additionally,
a 3% restocking fee will be assessed on all returns. This
policy applies only to complete orders; we do not accept returns
on individual pieces. Please contact us for more information before
you return the product. Understandably, we cannot offer this service
for discontinued items, personalized items, and perishable products
(soaps, candles, almonds, etc.). Order cancellations must be made
within 24 hours after the order is received by myBridalfavors.com.
Please email us at sales@mybridalfavors.com
for questions regarding these policies.
Sales Tax
Sales tax will only be assessed on those who reside in Canada.
All other states, countries are tax-exempt.
Rush Orders
For selected custom favors, rush orders may be an option. For
more details, please email us at rushorders@mybridalfavors.com
Shipping
All shipments within the US are $5 USD unless otherwise stated.
A shipping fee of $20 USD will be added to shipments to Canada,
shipping duty may also apply. Please contact shipping@mybridalfavors.com
for more information.
Billing
Our payment processing system is powered by Paypal (www.paypal.com).
Payments are made to our parent company J & J Technology Consulting
Services. This information will appear on your payment statement.
Last Updated: May 6, 2003
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